Estimated Delivery Times:

  • Major Cities London, Manchester, Birmingham, Liverpool, Leeds: 1 to 2 days.
  • Wales, Northern Ireland, Scotland 2-3 days.

Shipping Options:

  • Standard Shipping (£10): Delivery within 3-5 business days from our London location or International Warehouse depend on stock available. Additional time may be required for remote areas.
  • Royal Mail Tracked 48 ® (£15): guaranteed day delivery within 2 business days.

Order Processing:

  • Orders placed before 12pm (AET/AEDT) on weekdays are dispatched the same day. Orders placed after this time or on weekends/public holidays are dispatched the next business day.

Direct Bank Deposit Orders:

  • Orders paid via direct bank deposit are dispatched after funds have cleared in our account.

Carrier Responsibility:

Delivery delays post-dispatch, when the parcel is with Royal Mail, are beyond our control.

If you have any questions or worries about our return policy, please get in touch with us at:

International Shipping

Global Delivery Service:

  • Offering international shipping via Indiapost or Royal Mail, providing reliable and traceable options.

Delivery Time Frame:

  • Standard international delivery usually takes 5-7 business days, depending on the destination and local postal services.

Order Tracking:

  • Customers can track their orders on the respective postal service’s website for real-time updates.

Additional Shipping Information

Packaging Standards:

  • All items are securely packaged to ensure they arrive in perfect condition, with special attention to temperature-sensitive medications.

Customer Service:

  • For any shipping inquiries or assistance, our dedicated customer service team is available to provide prompt support.

Handling Lost/Delayed Shipments:

  • In case of lost or significantly delayed shipments, customers should contact us for immediate resolution and support.

Shipping to Restricted Areas:

  • We adhere to local and international regulations, which might restrict shipping to certain areas. Customers are advised to check these regulations before ordering.

Environmentally-Friendly Practices:

  • We are committed to sustainable shipping practices, using eco-friendly packaging materials wherever possible.

Refunds and Reshipments

Monitoring and Notification:

  • We closely monitor each shipment’s progress and notify customers of any issues within 24 hours of detection.

Reshipment and Refund Conditions:

  • Eligible for reshipments or full refunds in cases of incorrect, exchanged, lost in transit, or quantity errors.

For detailed information on our returns and refunds policy, please visit: Refund Policy.

Email: info@londonmedssonline.com or Contact us via Whatsapp.
I appreciate your cooperation and understanding. We are dedicated to giving you the greatest service and high-caliber goods.


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